Proof of Delivery (POD)
Proof of delivery (POD) is documented evidence that a shipment reached its intended recipient or destination. Modern POD is increasingly a verified, timestamped photo of the placed package rather than just a signature or a status flag.
Traditional POD was a signature on a manifest. As contactless delivery became the norm, signatures gave way to photos — but a stored photo is not the same as verified proof. A photo that is blurry, taken in the truck, or shows the package in the driver's hand does little when a customer files an "item not received" claim.
Defensible POD answers four questions: is a package actually visible, is it placed at a delivery location (not held or in the vehicle), is the location identifiable, and is the photo clear enough to serve as evidence. Adding a timestamp, a GPS geostamp, and a barcode or order reference ties the photo to the specific delivery.
This is the difference between capturing a photo and verifying it. VerifyAI checks the delivery photo against a proof-of-delivery policy at the moment of capture, so a bad photo is re-prompted on the spot and the record you keep is one you can actually use to defend a chargeback. The verification can run on-device in a driver app, with sub-200ms latency and offline support.
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Related terms
A photo verification API is a service that accepts an image plus a policy and returns a structured verdict — typically pass/fail with the reasons and a category — confirming that the photo shows a real-world condition or that it meets a defined rule.
On-Device InferenceOn-device inference is running an AI model directly on the user's device — the phone — rather than sending the image to a server for analysis. It enables fast, offline-capable verification with better data privacy.
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